Terms of Service
Last updated: 3/7/2025
Welcome to Cybersync Technologies Private Limited. By accessing our website or using our services, you agree to these terms. Please read them carefully.
1. Acceptance of Terms
By accessing and using our services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our services.
2. Services Description
Cybersync Technologies Private Limited provides web development, mobile app development, and digital transformation services. The specific deliverables and timelines will be outlined in individual project agreements or statements of work.
3. Money-Back Guarantee
90% Money-Back Guarantee Policy
We stand behind our commitment to deliver quality services. If we fail to complete the agreed-upon deliverables as specified in the project scope, you are eligible for a 90% refund of the project cost, subject to the following conditions:
- The refund request must be submitted within 30 days of the project's agreed completion date
- The project requirements and specifications must have remained unchanged from the initial agreement
- All necessary project materials and access must have been provided as requested
- Regular communication and feedback must have been maintained throughout the project
The 10% retained covers administrative costs and preliminary work completed.
4. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information
- Respond to requests for information in a timely manner
- Review and provide feedback on deliverables
- Pay agreed-upon fees according to the payment schedule
- Maintain confidentiality of proprietary information
5. Payment Terms
Payment terms will be specified in individual project agreements. Typically, we require:
- 50% upfront payment to commence work
- 25% at project midpoint
- 25% upon project completion
6. Intellectual Property Rights
Upon full payment, you will receive ownership rights to the final deliverables. However, we retain ownership of:
- Pre-existing materials and tools
- Generic components that can be reused
- Development frameworks and libraries
7. Project Timeline and Delays
While we strive to meet all project deadlines, delays may occur due to:
- Changes in project scope
- Delayed client feedback or materials
- Technical complications
- Force majeure events
8. Termination
Either party may terminate the service agreement with 30 days written notice. In case of termination:
- You will be billed for work completed up to the termination date
- All materials and access must be returned
- Confidentiality obligations remain in effect
9. Limitation of Liability
Cybersync Technologies Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
10. Dispute Resolution
Any disputes shall be resolved through arbitration in Bangalore, India, under Indian law.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.
Contact Information
For questions about these Terms of Service, please contact us at:
- Email: support@cybersync-technologies.com
- Phone: +918472837846
- Address: Cybersync Technologies Private Limited, Block Road, Ramkrishna Nagar, ShreeBhumi, Assam 788166, India
Business Hours: Monday - Friday, 9am - 6pm IST
Established: 14 Sept 2023